Terms of Service
Welcome to Neoko. By accessing or using our website, console, or related services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform or products.
1. Acceptance of Terms
1.1. By using our products and services, you confirm that you are at least 18 years old or have parental/guardian consent.
1.2. These Terms and Conditions form a legally binding agreement between you and Neoko.
2. Services Provided
2.1. Neoko offers retro-inspired gaming consoles along with supporting services, such as:
Firmware updates
Customization tools
Community features
Access to compatible games and accessories
2.2. All features are subject to availability and may be updated, modified, or discontinued at our discretion.
3. User Responsibilities
3.1. You agree to use our console and services for lawful and personal entertainment purposes only.
3.2. You are responsible for ensuring your use of Neoko complies with all applicable laws and console usage guidelines.
3.3. Any unauthorized use — including reverse engineering, unauthorized resale, or tampering with system software — is strictly prohibited.
4. Privacy and Data Use
4.1. Your privacy is important to us. By using Neoko’s services, you agree to our Privacy Policy.
4.2. Data collected during gameplay or console use (e.g., settings, preferences, crash reports) may be used to enhance performance and user experience.
4.3. We will never share your personal or sensitive information without your consent, unless required by law.
5. Intellectual Property
5.1. All Neoko branding, hardware design, software, and content are the intellectual property of Neoko (Zversal).
5.2. You may not copy, distribute, reproduce, or commercially exploit any portion of the console or its software without prior written consent.
6. Limitation of Liability
6.1. Neoko is provided “as is” without warranties of any kind.
6.2. We are not responsible for any damage, loss of data, or disruption caused by use of the console or third-party content.
6.3. While we strive to offer a stable and enjoyable experience, we do not guarantee that the console or firmware will be error-free or always available.
7. Termination
7.1. We reserve the right to suspend or terminate access to online services or support if these Terms are violated.
7.2. Upon termination, any rights granted to you under these terms will immediately cease.
8. Changes to Terms
8.1. These Terms and Conditions may be updated at any time. Updates will be posted here with a revised effective date.
8.2. Continued use of Neoko products and services after changes constitutes your acceptance of the revised terms.
9. Governing Law
9.1. These terms are governed by the laws of India.
9.2. Any legal disputes shall be resolved in the courts of Chandigarh, India.
10. Contact Us
For any queries regarding these Terms and Conditions, please reach out to us at support@neoko.games.